GenPower, standard warrants for 1-3* years from date of shipment, that it will repair or replace at its option, for the original user, the whole or any part of the product found upon examination, by GenPower at its factory at Highway 42 S., Harrisonburg, Virginia, or by any factory-authorized service station, to be defective in material or workmanship under normal standby use (average less than 50 hours per month) and service.
For warranty service, return the product within 1-3* years from the date of purchase, transportation charges prepaid, to your nearest authorized service station or the GenPower factory.
* The length of a product's warranty varies depending on the model. Standard length is listed with product info.
Expended warranties are also available.
THIS WARRANTY DOES NOT INCLUDE: Used, rental and demonstrator units, or those used for Prime Power applications. PTO alternators and gearboxes which (a) have not been operated or maintained as specified in the applicable owner's manual, (b) have been altered, repaired, or stored in such a way as to, in GenPower's judgment, adversely affect reliability and performance. Normal maintenance as shown in the owner's manual, including but not limited to replacement of oil in gearbox and lubrication of PTO alternator drive shaft. All transportation costs under the warranty, including return to the factory, if necessary, are to be borne by the buyer.